What we collect
We may collect the following information provided by you:
- contact information including email address
- other information relevant to holiday accommodation bookings.
What we do with the information we gather
We require this information to provide you with a booking for holiday accommodation or a better service, and in particular for the following reasons:
- Administration of booking requests, bookings, and internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about French Alps Escape new properties, special offers or other information which we think you may find interesting using the email address which you have provided
- Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email or mail.
We are committed to ensuring that your information is secure. This information will be stored in a central database, controlled by our staff and will accessible to us electronically. Security measures are in place to ensure that your data is not accessible by any unauthorised persons.
A cookie is a very small file which is sent to your web browser and stored on your computer/tablet/phone. Generally, cookies allow web applications to respond to you as an individual and help website owners analyse traffic to their site.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
Our website content management system uses an 'essential' anonymous session cookie to support navigation through the website. A small number of cookies are sent to your web browser from Google and Instagram through our website. There are traffic logging cookies from Google to identify anonymously which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes. There are cookies from Instagram in support of us being able to display photos from our Instagram account on our website. Please see below for further information about the cookies in use and ways that you can accept or decline them.
Links to other websites
Our website contains links to other websites of interest. However, once you have left our site please be aware that we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and they are not covered by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the use of your personal information for direct marketing from French Alps Escape by emailing us at firstname.lastname@example.org
We do not and will not sell, distribute or lease your personal information to third parties.
French Alps Escape may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 May 2018.
There are different ways in which you can accept or decline some or all cookies. Some of the methods of doing so are described below. You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences on other websites. You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here.
Clearing existing cookies
To clear cookies that have already been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
Changing your browser settings
You can accept or decline some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, please investigate the Help information for your web browser.
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
List of cookies used
|Name of cookie||From||Purpose|
|CONCRETE5||French Alps Escape||Supporting your navigation through our website|
|cookie-disclosure||French Alps Escape||Supporting your navigation through our website based on your choice of accepting or denying cookies|
|_ga||Google Universal Analytics||Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website|
|_gid||Google Universal Analytics||Google Analytics cookie used to throttles number of requests received by users|
|_gat||Google Universal Analytics||Google Analytics cookie used to distinguish users on a website to generate statistical information about their use of the website|
|Google Universal Analytics||Google Analytics cookie used to confirm our website is using Google Analytics for statistical information|
|csrftoken||We embed some photos on our website from our Instagram account. Instagram may send cookies to your web browser as you reach the page containing the Instagram photos. For information about Instagram cookies please read the Instagram cookies policy.|
|rur||We embed some photos on our website from our Instagram account. Instagram may send cookies to your web browser as you reach the page containing the Instagram photos. For information about Instagram cookies please read the Instagram cookies policy.|
|urlgen||We embed some photos on our website from our Instagram account. Instagram may send cookies to your web browser as you reach the page containing the Instagram photos. For information about Instagram cookies please read the Instagram cookies policy.|